What We Collect and Why
When you open an account, we collect the information needed to verify your identity and process transactions — your name, contact details, and payment method data. For local wallet payments through JazzCash, Easypaisa, or Raast, we record transaction references and amounts to match deposits and withdrawals
-
1
to your account. We do not store your full wallet PIN or bank credentials; those stay with your payment provider. We also collect device and session data — IP address, browser type, and login timestamps — to detect unauthorised access and keep your account secure. This
-
2
data is used only for account operation, fraud prevention, and regulatory compliance where applicable. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept as required by applicable financial regulations, while session logs are held for
-
3
a shorter period. You can request a summary of what we hold at any time through our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.